Case Management
Streamline Communications With Centralized Case Management
Without a centralized case management system, client issues and requests are often scattered across various channels, making it difficult for your team to follow up and keep clients updated.
Setuply's case management is seamlessly integrated into our onboarding platform, providing support during onboarding and beyond. With access for all stakeholders, we foster collaboration, drive success, and ensure a smooth experience.
Stop searching for updates with centralized case management.
Stay organized and resolve client requests efficiently
Case management features to support better onboarding
Make it easy and convenient for clients to communicate requests. With our case management system, they can submit cases from email, within your project, or within the client portal.
Stop sifting through emails and spreadsheets for details on a case. Our system displays all notes and updates in one place and maintains a record for future reference.
Never lose track of next steps to resolve a client issue. Route cases to the right individuals with automated workflows and notifications.
Stay caught up on the latest developments for your clients’ cases. Our case management software uses ChatGPT to summarize cases and assign actions.
Ensure a seamless client experience from the sales process and beyond. Our case management system integrates with popular CRM software and help desk software.
Keep clients engaged and informed with better case management.
Your journey to better onboarding starts here.
Helpful client onboarding insights
Experience the full range of Setuply’s onboarding capabilities
Make your onboarding process scalable and repeatable with powerful project management functionality.
Secure Data ManagementEasily and efficiently gather client historical data and other information necessary for a successful implementation.
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