Setuply Partners with Nephele to Transform Client Project Transparency
Portsmouth, NH, May 23, 2024 - Setuply, Inc., a leader in client onboarding automation for B2B solution providers, is pleased to announce a transformative partnership with Nephele, consulting and implementation service specialists for UKG direct customers and their partner ecosystem. The collaboration is focused on improving project management transparency, providing clients with complete visibility into their ongoing projects through Setuply's Client Portal. This increased visibility empowers Nephele’s clients to take charge of their onboarding process.
"We are excited to collaborate with Nephele and have them use our platform to introduce a new level of transparency and engagement to client project management," said Rachel Lyubovitzky, Setuply’s CEO. "This partnership showcases our commitment to empowering clients with enhanced visibility, from uploading their historical data to connecting directly with Nephele’s team and continuously monitoring their project statuses. By providing clients with a clear view of their progress and what lies ahead, we enable them to engage and drive their onboarding experiences forward."
Transparency in project management is vital, establishing a foundation of trust and improving client satisfaction with real-time insights. By providing detailed insight into project activities, clients can make better-informed decisions, adjust project trajectories promptly, and feel more engaged and secure in their projects. Successfully integrating these practices involves digital transformation, which shifts organizational functions to technology-driven processes. Effective change management is critical to this transition, ensuring that digital innovations are embraced while enhancing project delivery and client relationships.
Nephele leverages Setuply’s platform to provide its clients with detailed activity logs and real-time updates related to project milestones, task completions, and progress to enhance client satisfaction and engagement. This capability ensures that clients are not just passive observers but rather active participants in the project lifecycle.
“Transparency allows our clients to have a better appreciation for what we’re doing and the effort we put into our work, enhancing our relationship right from the start," said Chris Evenson, Managing Partner at Nephele. "Setuply’s technology enables us to perform with precision, speed, and accuracy, ensuring that every step is purposeful and well-understood. This approach not only builds our clients’ confidence in our capabilities but also highlights our ability to deliver exceptional service.”
About Setuply
Setuply provides a market-leading comprehensive platform for solution providers seeking complete control over the new client onboarding experience. With Setuply’s global B2B SAAS, enterprise solution providers can drive long-term success by making the client implementation process more predictable, ensuring client satisfaction while safeguarding their data, and finding more time to focus on growth and profitability.
Headquartered in Portsmouth, NH, Setuply combines industry experience and technology expertise in building advanced, scalable technology solutions. For more information, please visit https://www.setuply.com/ or connect with us via LinkedIn, X, or Instagram.
About Nephele
Nephele specializes in consulting and implementation services, with a focus on process improvement and transparency for UKG direct customers and partners. Their approach ensures comprehensive support for clients, maximizing the benefits from their systems and promoting transparency that drives superior outcomes. For more information, visit http://nepheleservices.com/.
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